FREQUENTLY ASKED QUESTIONS

We are here to answer all of your questions. We have pulled together a list of our most frequently asked questions for your convenience. If you do not find the answers you need, you can contact us directly for help.

Where can I learn about your products?

For more information on specific products, including tips and project ideas, please visit the specific product page in the products section of our site.

Are your products Acid free ?
All of our products are considered Acid Free for craft uses

I am having trouble with the website. Who can assist me?

Our Webmaster team can help with any technical issues you identify on our site. Just email us with details about the problem. If you can, include steps for recreating the issue and information about how you are viewing our site (phone, tablet, computer) and what web browser you are using (Firefox, Chrome, Internet Explorer).

How do I sign up for your newsletter?

Subscribing to our newsletters is a great way to keep up with the latest news from Snoogg Art , including new products, tips and techniques, and project ideas. We offer four different newsletters at this time, geared towards different interests:

Where can I buy your DRAWGUUD Products ?

You can find our products in our online store or at these other online and in almost all major city in india we have Dealer network. If Still you are not finding our products please do write us we will assist you in best way we can.

Can I buy products on-site at your facility?

We do not have a physical retail store on our property, but you can purchase our products online. Additionally, our products are sold at number of showrooms and distributors across India.

Do you supply to Institutes, hobby classes or to Painting classed. ?
Yes this is one of our core business and we have large number of such institutes who enjoy our special  prices while buying direct from factory.

How can I check on the status of my order?

To check on the status of an online order, just log in to your account in our online store, and click on "View order status" from within your account.

How long has DRAWGUUD  been in business?

Art and craft is a new addition to our Stationery business launched in 1985 under name Wai-Wai Stationery Pvt. Ltd.  For more detail please check our about us page

Will I be charged sales tax / GST?

Our Prices include GST in it and You do not require to pay any additional cost